Fasttrack's platform includes a wide range of services, including:
- a visual constructor for omnichannel service bots including integration bus and microservices
- multiple marketing funnel scenarios in parallel with service bots
- multichannel chat centers with support of automation scenarios
- knowledge base and scripts
- operational CRMs supporting trouble tickets
- lead forms and tasks
- broadcasting to user segments
- web landings and widgets
- a content management module with flexible content objects, supporting statuses and actions
- an inbuilt ecommerce solution and AI