Event recap: Rakuten Viber / Route Mobile webinar

The Viber team hosted a webinar with our trusted partners Route Mobile on June 17 - Business messaging: Elevate your customer experience with Viber’s business communication channel.

Our Senior Partnerships Account Director Noa Bar Shay and Route Mobile's Head of Product Marketing Vishal Modh covered:

• Viber’s leading SEA business footprint and how it enhances customer experience
• Route Mobile's SEA presence and partnership with Viber
• Introduction to Viber for Business Messaging Solutions
• Viber Business Messages and Viber chatbot: advantages, difference, key features
• How Chatbots and conversational AI enables automation and increases conversions for brand communications
• What’s next for Viber messaging solutions- conversations (Business Messages, Chatbots), transactional messaging
• Industry-specific use cases
• How can your brand start using Viber Business Messages with Route Mobile

You can watch back the webinar below and download the deck here. Be sure to sign up to our newsletter to receive future event updates.