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Messaging partners

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Want to be our first messaging partner here? Get in touch today.

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Want to be an official Rakuten Viber Messaging Partner?

Хотите стать официальным месседжинговым партнером Rakuten Viber? 

Хочете стати офіційним меседжинговим партнером Rakuten Viber?

Albania

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Bosnia and Herzegovina

Босния и Герцеговина

Боснія і Герцеговина

Hospitality

HoReCa

Airlines

Logistics

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Terra offers AI-powered automation for sales, marketing, and customer support across Viber, WhatsApp, Instagram, Messenger, and more. Convert leads from Meta to Viber, engage customers 24/7, and boost efficiency on all channels. We’ve integrated hotel chatbots into Viber for seamless customer service. Plans start free for up to 1,000 contacts, with Pro and Premium options for scaling businesses. Transform your customer interactions and stay ahead with Terra. Learn more at: https://terra.marketing/.

Automate sales, marketing, and support with Terra's smart AI technology

Argentina

Аргентина

Armenia

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Belgium

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Bulgaria

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Canada

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Czech Republic

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Denmark

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Finland

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Georgia

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Greece

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Italy

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Latvia

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Mexico

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United Kingdom

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Entertainment

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Media & Communication

Медиа и коммуникации

Медіа та комунікації

Gambling & Casinos

Food & Beverage

Еда и напитки

Їжа та напої

Technology & Telecommunications

IT и телекомоммуникации

ІТ та телекомунікації

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Expert in the gaming (iGaming) landscape with an unique approach designed to assist our partners in reaching, engaging, and retaining the right audience.Through strategically crafted and tailor-made campaigns using unique code distribution and incentive mechanics, we ensure a personalized experience for your users - a crucial prerequisite for higher engagement and conversion levels. One of our advantages is the seamless CRM/CDP integration that provides a deep understanding of user behavior, preferences and interactions.The team at 1B Solutions is a blend of expertise and creativity that will elevate your brand in such a competitive industry.

Expert in reaching, engaging, and retaining the right audience

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Coca-Cola

Coca-Cola is the world’s largest beverage company, refreshing consumers and bringing people together with over 500 brands and nearly 3,900&nbsp; beverage choices.Pairing the brand with Rakuten Viber’s connected and engaged Bulgarian audience was pivotal to Coca-Cola's goals — boosting mobile footprint, interacting with current and new&nbsp;consumers while providing an integrated digital experience - in and out of app.

Challenge

This success story has been achieved in cooperation with

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The Bulgarian campaign was a huge success with:<ul><li>191K+ sticker pack downloads</li><li>184K chatbot subscribers</li><li>29K cap codes redeemed</li><li>30% conversion rate - 10x above industry average</li></ul>

Results

Interacting with current and new consumers with a tailor-made Rakuten Viber marketing campaign


Over a three-month period, Coca-Cola launched a Sticker Pack with a promo code mechanism and a chatbot experience on Rakuten Viber. To maximize their reach and conversions, Coca-Cola amplified this with cross-promotion across their social channels, supporting an “under-the-cap” sweepstake.&nbsp;

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Solution

Stickers sent

Chatbot interactions

Cap codes redeemed

Coca-Cola 

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PrivatBank

Privatbank is the largest commercial bank in Ukraine in terms of number of clients, asset value and loan portfolio.PrivatBank wished to engage a new target audience: active, digital native and mobile first. They wished to retain their position as a leading digital bank in Ukraine while increasing brand trust and customer loyalty.

PrivatBank launched several campaigns: loan and credit, job recruitment and a chatbot release announcement.To enrich their customer messaging experience and to increase their conversion rates, PrivatBank took advantage of the different Rakuten Viber Business Messages features: images, formatted messages and longer message sizes (up to 1000 characters).

Promoting banking products and increasing audience reach with Rakuten Viber Business Messages


Privatbank took advantage of Rakuten Viber's 95% smartphone market penetration in Ukraine to inform existing customers about their new banking products, attract the attention of potential customers and increase audience reach - all while reducing their marketing costs.

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Increase in banking service usage on Rakuten Viber

Increase in sales meetings booked on Rakuten Viber

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Leroy Merlin

Leroy Merlin is Europe's number one home improvement retailer and third largest worldwide, with a huge network of stores in 12 countries globally.They wanted to improve communication with members of their new loyalty program in Greece. Both transactional coupons and promotional messages needed to be effectively communicated to loyalty program members.

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Improving communication with existing customers using Rakuten Viber Business Messages  

Leroy Merlin selected Rakuten Viber Business Messages thanks to its large penetration in Greece, alongside its capability to use rich content and option to enable SMS fallback.

Партнеры

Want to be our first messaging partner here? Get in touch today.

Хотите стать официальным месседжинговым партнером Rakuten Viber?