Omnilinx is an omnichannel platform for customer support and communication. It helps businesses engage customers across different channels, such as:
- Web chat
- Phone
- Viber
- SMS
- Email (with ticketing)
Omnilinx is a scalable solution that allows agents to handle customer questions and issues through a variety of channels, with agents able to see all conversations with a customer and chat history at once.
Solve customer problems faster and give them a consistent experience no matter which channel they engage with your brand.