Infobip
Description
Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. With over a decade of industry experience, Infobip has expanded to 70+ offices across six continents. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 700 telecom networks.
Services provided
Viber Business Messages
Viber Chatbots
Viber Business Calls
Customer Data Platform (CDP)
Omnichannel marketing & communications
Customer support
Enhanced customer experience (CX)
CPaaS
Cloud contact center
Marketing automation
Customer authentication & verification
A2P SMS & MNO
SMS Firewall
Wholesale Voice
Success Stories
Countries of operation
Worldwide, Croatia, Bulgaria, Greece, Serbia, Montenegro, Ukraine, Philippines, Belarus, Iraq, Lao People's Democratic Republic, Bangladesh, Myanmar, Cambodia, Indonesia, Malaysia, Singapore, Thailand, Hungary, Nepal
Covered industries
Automotive, Beauty, Construction, Consulting, Education, Electronics, Energy, Entertainment, Fashion, Financial & Insurance services, Food & Beverage, Gaming, Government, Healthcare, Hospitality, Media & Communication, Not-for-profit, Other, Real Estate, Retail, Shipping, Sport, Technology & Telecommunications, Transportation, Travel, Utilities