Fasttrack's platform includes a wide range of services, including: 

- a visual constructor for omnichannel service bots including integration bus and microservices

- multiple marketing funnel scenarios in parallel with service bots

- multichannel chat centers with support of automation scenarios

- knowledge base and scripts

- operational CRMs supporting trouble tickets

- lead forms and tasks

- broadcasting to user segments

- web landings and widgets

- a content management module with flexible content objects, supporting statuses and actions

- an inbuilt ecommerce solution and AI